No match. Call or text me at 803-386-8531 and I’ll find out.
🚧 Roads & Traffic
There's a pothole
Almost every street in Irmo belongs to SCDOT, Lexington County, Richland County or a neighborhood, not the Town. Not sure who owns yours? Call Town Hall and staff can help.
Call Lexington County Public Works, Transportation Division. They repair county roads, dirt roads, drainage ditches, signs and roadside vegetation. There's no online form, so call.
Call the Richland County Ombudsman, who routes road problems to Roads & Drainage. You can also call Roads & Drainage directly at 803-576-2400.
Most main roads in Irmo, like St. Andrews Rd, Lake Murray Blvd and Broad River Rd, are state roads. Report potholes to SCDOT online or call 855-GO-SCDOT (803-737-1200), weekdays 8:30-5.
A tree is down on the road
State roads: SCDOT, 855-GO-SCDOT. Lexington County roads: 803-785-8201. Richland County roads: Ombudsman, 803-929-6000. Blocking traffic or at night: call 911.
A traffic signal is out
SCDOT handles traffic signals. Report it online or call 855-GO-SCDOT (803-737-1200), weekdays 8:30-5. If a signal is dark at a busy intersection, call the police non-emergency line.
The roadside needs mowing
State roads: SCDOT work request. Lexington County roads: Transportation, 803-785-8201. Primary roads in Irmo: Town Grounds Division, 803-781-7050. Richland County roads: the Ombudsman.
🗑 Trash & Litter
My trash wasn't picked up
Call Tyler's Sanitation, the Town's trash contractor, or use the Town's online Sanitation Request form. Household trash is collected Wednesday, Thursday or Friday depending on your area.
Call Lexington County Solid Waste Management. Curbside pickup is handled by franchise haulers by district, and a Franchise Collection Complaint Form is on the county's Solid Waste page.
Call Richland County Solid Waste & Recycling or report it in the Solid Waste App. They handle curbside pickup outside town limits. Holiday pickups slide one day.
I need yard waste picked up
Tyler's Sanitation collects yard trash on Mondays. Limbs up to 4 inches by 4 feet; piles up to 4x4x4 feet or three 55-gallon containers. No dirt, rocks, concrete or contractor debris.
Put one pile (max 6 ft long, 3 ft wide, 2 ft high) within 6 feet of the curb by 7 a.m. Furniture, appliances, mattresses: book a free bulk pickup, up to 4 items.
Someone is dumping trash illegally
Dumping trash, yard debris or oil into ditches or storm drains is prohibited. Report it with Lexington County's online form; the Town of Irmo links to the same form.
Report littering, illegal dumping or debris on lots to the Richland County Ombudsman. The county enforces it, with fines up to $1,092.50.
💧 Water, Sewer & Power
There's flooding or a clogged storm drain
Call Irmo Public Services, which maintains town drainage. To report pollution going into a storm drain, use the Lexington County Illicit Discharge form linked from the Town website.
Report anything other than rainwater going into storm drains, like oil, yard debris or mud, online. For ditches and drainage on county roads, call the Transportation Division at 803-785-8201.
Report flooding or pollution in storm drains through the Richland County Ombudsman. County crews maintain the storm drain system.
A water main broke
Call your water provider: City of Columbia Water, 803-545-3300 (24/7); Richland County Utilities emergency, 803-904-5307; or South Carolina Water Utilities, 803-699-2422.
My sewer is backing up
Call your sewer provider. Richland County Utilities: 803-904-5307 (24/7). City of Columbia: 803-545-3300 (24/7). South Carolina Water Utilities: 803-699-2422. Your bill shows who your provider is.
The power is out
Dominion Energy customers: downed or sparking lines 888-333-4465 (24/7), customer support 800-251-7234. Mid-Carolina Electric Co-op: 803-749-6555 or its online outage map. Dangerous situation: call 911.
🏠 Neighborhood & Safety
There's a loud noise or nuisance
It’s unlawful to make unnecessarily and excessively loud noise that disturbs the peace of the town. That includes noise from cars, fireworks, machines, electronics, speakers and voices.
There’s no set decibel limit. Police and the court weigh:
- how loud it is
- what kind of area it’s in
- the time of day or night
- how much quiet neighbors can reasonably expect
- whether anyone already asked for it to stop
- for vehicles, whether the muffler is louder than the factory original
Construction with a building permit is allowed Monday–Friday 7 a.m.–7 p.m. and Saturday 8 a.m.–5 p.m. Work you can hear next door outside those hours counts under the noise rule unless the zoning administrator approved it.
Irmo Code of Ordinances § 22-108, last amended by Ord. No. 25-03 (April 15, 2025). Read the full text ↗
Outside town limits: Lexington County noise rules ↗ · Richland County noise rules ↗
Call Irmo Police dispatch, available 24/7. The front desk is 803-781-8088, and the department includes code enforcement officers. In an emergency, call 911.
Lexington County Code Enforcement handles ongoing noise and zoning violations. For a disturbance happening right now, call the Sheriff's non-emergency line at 803-785-8230.
Call the Richland County Sheriff's non-emergency line, available 24/7. For an ongoing nuisance property, you can also contact the County Ombudsman at 803-929-6000.
There's an abandoned or junk vehicle
In Irmo, call Irmo Police. Unincorporated Lexington County: Code Enforcement, 803-785-8121. Unincorporated Richland County: the Ombudsman, 803-929-6000.
A lot is overgrown or neglected
Contact the Town's zoning office: Deputy Town Administrator Nicholle Burroughs at ext. 108 or permits@townofirmosc.com. Irmo Police code enforcement officers can also help.
Call Lexington County Code Enforcement, which covers unincorporated areas. You can also file the Community Development Complaint Form posted on the county website.
Call or email the Richland County Ombudsman (ombudsman@richlandcountysc.gov), who sends overgrown lots to Code Enforcement. Most requests get a response within 24 hours.
There's a stray or aggressive animal
Call Lexington County Animal Services. An officer is on call 24/7 for emergencies like injured animals or attacks, but there's no after-hours stray pickup. Inside Irmo, also notify Irmo Police.
Report it to the Richland County Ombudsman, who routes it to Animal Services; you can stay anonymous. Evenings and weekends, for sick or injured strays or attacks, call 803-252-2911.
I need the police (not an emergency)
Call Irmo Police dispatch, 24/7. The front desk (803-781-8088) is open weekdays 8:30-5 at 7300 Woodrow St. Beware of scam calls pretending to be Chief Dale.
Call the Lexington County Sheriff's Department. Its North Region office serves the Irmo area at 803-781-4173.
Call the Richland County Sheriff's Department non-emergency line. Some minor reports can be filed online at rcsd.net/file-a-report-online.
I need the fire department (not an emergency)
Call the Irmo Fire District non-emergency line. The Fire Marshal there also handles hood and fire permits.
📄 Licenses, Permits & Taxes
I have a business license question
Businesses inside Irmo town limits get their license from Town Hall, 7300 Woodrow St, open weekdays 8:30-5.
Contact the Richland County Business Service Center, which licenses businesses in unincorporated areas. Email bsc@richlandcountysc.gov or visit 2020 Hampton St, Suite 1050.
I need a zoning or building permit
For zoning, call Town Hall ext. 108 or email permits@townofirmosc.com. Building permits and inspections (roofing, electrical, plumbing, decks) are handled for the Town by CC&I Services, 864-586-6111.
Lexington County Community Development: zoning, land development and floodplain at 803-785-8121; building inspections at 803-785-8130.
Richland County Planning & Development Services (zoning, site plans): 803-576-2190. Building permits and inspections: 803-576-2140. Email devservices@richlandcountysc.gov.
I have a property tax question
Questions about your property value: Lexington County Assessor, 803-785-8190. Bills and payments: Treasurer, 803-785-8217, or pay online at lex-co.sc.gov.
Questions about your property value: Richland County Assessor, 803-576-2640. Payments: Treasurer, 803-576-2250.
🏫 Schools, Voting & Health
I need to register to vote
Contact Lexington County Registration & Elections, 605 West Main St, Suite C, Lexington. Look up your registration or polling place at MyscVOTES (vrems.scvotes.sc.gov).
Call Richland County Voter Registration & Elections (option 1) or email RCElectionsInfo@richlandcountysc.gov. Office: 300 Columbia Mall Blvd, Suite 210.
There's a problem with my school bus
Call District Five Transportation or your area office: Irmo 803-476-3252, Dutch Fork 803-476-4990, Chapin 803-575-5856, Special Needs 803-476-3254.
There are a lot of mosquitoes
Call the Richland County Ombudsman to request mosquito spraying; they route it to Vector Control.
⚡ Utilities
Who provides power, water, sewer, gas, trash, internet and phone service in the Irmo area. Your provider depends on your address.
Power 2
Electric utility. Customer support 800-251-7234 (weekdays 7 a.m.-6 p.m.). Downed or sparking power lines: 888-333-4465, 24/7.
Electric cooperative with an Irmo office at 7524 Broad River Rd (Mon-Thu 7:30-5:30, Fri 7:30-11:30). Call 803-749-6555; member services 803-749-6400. Its online map shows the service area.
Water 2
Water and sewer service for parts of the Irmo area. Customer service and water or sewer emergencies: 803-545-3300, 24/7.
Runs community water systems from its office at 7525 Broad River Rd, Irmo. Customer service: 803-576-2099, or email RCU_service@richlandcountysc.gov.
Sewer 1
Sewer service from two wastewater treatment plants. Sewer backups: 803-904-5307, 24/7. Customer service: 803-576-2099.
Trash 3
Curbside trash, recycling and yard debris pickup inside Irmo town limits. The Town supplies one trash cart and one recycling cart per address.
Curbside trash, recycling and yard waste pickup in unincorporated Richland County, plus bulk-item pickup by appointment.
Curbside pickup by franchise district plus collection and recycling centers for unincorporated Lexington County. Centers open Mon/Wed/Fri/Sat 7-7 and Sun 3-7; closed Tue/Thu. Nearest includes Chapin (103 Distant Ln).
Internet/Cable 3
Cable TV, internet, home phone and mobile service in Irmo.
Internet and phone service in the Irmo area.
Satellite TV. Existing customers: 800-333-3474. New service: 877-621-0194 (8 a.m.-midnight ET).
Phone 2
Telephone service, plus fiber internet in Irmo where available. New orders: 844-723-0252.
Landline telephone and internet service in the Irmo area.
📜 Public records (FOIA)
Under South Carolina’s Freedom of Information Act, anyone can request public records. Here’s where to send a request.
Agencies must say within 10 business days whether they'll release records (20 if over two years old), then provide them within 30 days. Fees can't exceed actual costs; deposits up to 25%.
Where to send a records request 10
Submit a request with the Town's online form (preferred) or by mail to PO Box 406, Irmo SC 29063. Allow at least 10 business days for a response.
Submit requests through Lexington County's online FOIA portal or by mail to the Public Information Officer, 212 South Lake Dr, Suite 602, Lexington SC 29072. Questions: pio@lexingtoncounty.sc.gov.
Submit requests through Richland County's online records portal. Fees are based on staff time, plus $25 per off-site retrieval; a deposit up to 25% may apply. Say if it's for commercial solicitation.
Fill out the Sheriff's FOIA form and email it to FOIA@lcsd.sc.gov or drop it off at 521 Gibson Rd. Search costs $22/hour, with a 25% deposit by cashier's check. Victims can get incident reports online.
Send the Sheriff's FOIA form by email to foiarequest@rcsd.net, by mail, or in person. Retrieval costs $37/hour plus $0.15/page. Victims can request incident reports online; collision reports aren't available online.
Fill out SCDOT's FOIA form and email SCDOTFOIAInfo@scdot.gov, fax 803-766-1006, or mail it. The first hour of research and first 25 pages are free; then $30/hour.
Submit the district's online FOIA form. The district must respond within 10 business days. First 10 copies free, then $0.10/page plus staff time; a 25% deposit may apply.
Email foi@sled.sc.gov or mail the Freedom of Information Office, SLED, PO Box 21398, Columbia SC 29221. No online portal. $20/hour for scanning and redaction, $0.15/page; deposit up to 25%.
Submit SCDPS's online FOIA form, or email FOIA@scdps.gov if the form doesn't work. Mail: PO Box 1993, Blythewood SC 29016.
Collision reports (TR-310) aren't released by DPS or local sheriffs. Request them from the SC Department of Motor Vehicles using Form FR-50; the fee is $6.
Call or text me
If you can’t find the right office, call or text me at 803-386-8531 and I’ll help track it down. Know a problem or number we should add? Tell me below.
Numbers come from official Town, county, state and utility websites, checked in October 2026.